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C. Dorn, T. Burkhart, D. Werth, S. Dustdar:
"Self-adjusting Recommendations for People-Driven Ad-Hoc Processes";
Talk: 8th International Conference on Business Process Management (BPM 2010), Hoboken, NJ, USA; 09-13-2010 - 09-16-2010; in: "Business Process Management Proceedings of the 8th International Conference (BPM 2010)", R. Hull, J. Mendling, S. Tai (ed.); Springer, LNCS 6336 (2010), ISBN: 978-3-642-15617-5; 327 - 342.

A company´s ability to flexibly adapt to changing business requirements
is one key factor to remain competitive. The required flexibility in peopledriven
processes is usually achieved through ad-hoc workflows. E􀀀ective
guidance in ad-hoc workflows requires simultaneous consideration of multiple
goals: support of individual work habits, exploration of crowd process knowledge,
and automatic adaptation to changes. This paper presents a self-adjusting approach
for providing context-sensitive process recommendations based on the analysis of
user behavior, crowd processes, and continuous application of process detection.
Specifically, we classify users as eagles (i.e., specialists) or flock. The approach is
evaluated in the context of the European research project Commius

Project Head Schahram Dustdar:
Commius